Remote Account Management Specialist in Indianapolis, IN by Bluegreen Vacations

Date Posted: 9/24/2021

Job Snapshot

Job Description

WORK FROM HOME!  Account Management Specialists needed…

Bluegreen Vacations is offering full-time opportunities to work from home in Indianapolis, Indiana/Central Indiana.

 

Submit your resume and apply today to be considered for this opportunity starting November 8th!

 

Share Happiness:  Just as every person needs a purpose, a place to belong, a reason to exist and something to believe in, so too must companies know the why behind what they do.  At Bluegreen Vacations, we believe in the power of vacation.  We believe vacations make people happier by sharing time together, smiles and memories.  Our purpose is to share happiness.

 

 

 

ACCOUNT MANAGEMENT SPECIALIST

(ADVANCED LEVEL CUSTOMER SERVICE)

TAKE A LOOK AT OUR GREAT BENEFITS!

  • Guaranteed hourly base pay with additional incentives for performance

    • average earning capability is $17 per hour

  • Up to 23 paid days off per year!

  • Generous benefits package, including medical, dental and vision insurance

  • Fun, team-oriented environment

  • Inbound call center; no telemarketing

  • Career advancement opportunities

  • Opportunities to volunteer in the community and fundraise for charitable organizations

  • Comprehensive virtual training program

Account Management Specialists use creative problem-solving abilities to positively support and influence the customer experience.

Account Management Specialists receive inbound calls from customers who require assistance with complex account inquiries and/or are looking for alternatives that cannot be easily found online. Combining your own natural confidence with our training on the specifics, and applying the empowerment granted with your role, you’ll be delivering exceptional customer service…from your home office.

The opportunities within this role include personalization of the customer’s journey from start to finish of each conversation, reservation assistance and assurance of accurate vacation details, and overall customer satisfaction. 

Are you willing to pursue the goal of continual improvement and are you adaptable in a changing environment?  Do you anticipate customer needs and exceed customer expectations? 

  • If you answered “Yes” to the questions above, we’d love to hear from you! 

We invite positive-minded candidates who radiate customer service and have a natural sense of hospitality to apply.  Send your updated resume our way today!

 

More About Bluegreen Vacations Corporation…

At Bluegreen Vacations, we know where our true value lies. It’s not only in our 68+ resorts spread across the U.S. and Caribbean, or even our 213,000+ owners and their guests. It is our associates–the people who work here and create remarkable vacation experiences for our owners and guests–who we value most. They are the ones that make it happen every day, at our resorts, administrative offices, and sales, marketing, and support locations. It’s why we value our associates and do everything we can to support their success and growth.

Our collective success is reflected in the recognitions we’ve earned as one of Achievers “50 Most Engaged Workplaces in the U.S.” and one of Sun Sentinel’s 2019 “Top Workplaces in South Florida.”

THIS REMOTE POSITION REQUIRES THE FOLLOWING…

  • Ability to work from home with focus space and limited distractions

  • Must have reliable high-speed Internet service

  • Must live within the state of Indiana, and less than 100 miles from Indianapolis zip code 46268

  • Outstanding communication skills

  • Ability to navigate multiple systems including MS Office, Internet, and internal programs

  • Bachelor’s degree (preferred); high school diploma or G.E.D. equivalent (required)

 Note:

All schedules include evenings and Saturdays (Sundays off)

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members.  Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool.  We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW



Other details

  • Job Family Customer Service
  • Job Function Merit Only
  • Pay Type Hourly
  • Employment Indicator Regular
  • Travel Required No
  • Travel % 0
  • Telecommute % 100
  • Required Education High School
  • Job Start Date Monday, November 8, 2021