Program Manager - SaaS Technologies in Boca Raton, FL by Bluegreen Vacations

Date Posted: 6/23/2022

Job Snapshot

Job Description

Purpose:

The SaaS Program Manager for Bluegreen will drive and own product functions, and their collaborations/partnerships with other organizations within Bluegreen. This person will partner with key business and IT stakeholders to drive strategy, in addition to help to plan, organize, and work with teams to help execute the vision for our key initiatives/roadmap. The SaaS Program Manager will also represent planning of release and projects, priorities, and business requirements to groups throughout the organization.

Develop and maintain partnerships across all of Bluegreen’s divisions/functional areas and vendors to enhance and integrate solutions in support of business objectives. In addition, this position will contribute a high level of energy and organization to currently planned projects to ensure their timely and budgeted completion. The position will also be key in identifying areas where processes or systems can be improved or streamlined to increase strategic value.


Responsibilities:

  • Lead programs by achieving alignment on scope, release/project management, as well as aligning one or more teams on strategic initiatives, business goals, creating structure, and securing cross-functional alignment.
  • Provide strategic insight to implementations, assisting/collaborating key stakeholders in designing long term planning and evaluating vendor enhancements and products.
  • Lead the release/project life cycle from initial goals to final implementation for SaaS Platforms.
  • Partner with key stakeholders to ensure successful adoption of new SaaS Platforms and implemented enhancements.
  • Drive Steering Committee meetings with key stakeholders for each platform to help make key decisions, remove obstacles, and address key issues. Be the key driver to ensure business goals are met and drive the strategic vision of each platform.
  • Understand how we can fully leverage trends and technologies to support our business needs and strategic initiatives, including a tight partnership with vendors and various Product/Platform Communities to ensure awareness of future upgrades and maximizing functionality in general.
  • Collaborate with key stakeholders on the design and implementation of training programs related to all SaaS platforms, encompassing the entire company as well as making sure the change management is in place for new processes and procedures related to the systems.
  • Lead the release/project management of system upgrades and testing.
  • Provide regular reporting and updates on all SaaS Platforms to key stakeholders.
  • Ensure compliance with all applicable laws, audit requirements and Company procedures.
  • Manage the vendor efficiencies, service level agreements, contracts, and contract renewals.

Requirements:

  • Four year degree in Computer Science/Information Systems, or related field required. Must have a combination of Information Systems and SaaS platform concepts.
  • A minimum of ten (10) years progressive experience in Information Systems , with at least 5-7 years as a manager.
  • Successful delivery of complex initiatives using resources within and outside direct lines of authority to include vendor resources.
  • Cost Management.
  • Vendor Management.
  • Project/Program Management.
  • Achieving results and demonstrating leadership under adverse circumstances ( e.g., limited resources and capabilities, shifting business direction, limited communication channels, cultural challenges (etc.).
  • Project/Release Management Lifecycle (PMP or PgMP certification a plus).
  • Traditional & Agile PM Methodologies.
  • Project Planning, Scheduling, Tracking, & Reporting.
  • Risk & Issue Planning (Identification, Mitigation, Resolution).
  • Project Scope/Change Control.
  • Quality Management.
  • Presentation Skills (Executive level).
  • Contract/Services Negotiations Skills.
  • Vendor & Partner Relationship Management.
  • Change Management (Configuration).
  • Software Development Lifecycle (SDLC).
  • Strong Diagnostic & Analytical Capabilities.
  • Experience managing Enterprise and SaaS platforms.
  • Advanced Microsoft Excel, Word, PowerPoint, Teams, Sharepoint Online skills.
  • Project Management Tools (i.e., Clarizen).
  • Timeshare experience a plus.
  • Foundational knowledge in Salesforce, Dayforce, Clarizen, Coupa and, ServiceNow a plus.
  • Project/Program Management - Excellent project management and multi-tasking skills with proven experience leading large scale systems implementation.
  • Ability to break work down into manageable phases and align a cross-functional team to meet goals and deadlines.
  • Skillful in managing change effectively, always mindful of technology, people, business processes and system implications.
  • Excellent analytical and organizational skills; attention to detail is a must.
  • Credibility - Can command respect; problem-solver with the ability to analyze problems carefully and conceptualize solutions.
  • Communication skills - Polished; good listener; excellent written and oral communication skills.
  • Collaborative - Demonstrates a willingness and ability to work with and through others; able to forge effective working relationships with various parties and encourage them to work together toward common goals. Ability to exercise confidentiality, tact and independent judgment.
  • Critical Thinking - Strong ability to straddle the technical and non-technical worlds; able to look at business issues and technology available to make best possible decisions on how to adapt.
  • Values - A hard work ethic and high energy level; honest and straightforward; outstanding integrity.
  • Able to effectively work in a fast paced environment with competing priorities.

EOE Statement

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Other details

  • Job Family : General Business Project/Program Management
  • Job Function : Bonus and Merit
  • Pay Type : Salary