IT Business Analyst in Knoxville, TN by Bluegreen Vacations

Date Posted: 6/22/2022

Job Snapshot

Job Description


The Business Analyst is an Information Technology professional at Bluegreen Corporation who is responsible for performing analysis and developing business requirements. This individual is involved in many aspects of the project life cycle, including requirements gathering, design, development, testing, training and implementation. He/She supports business partners in relation to their business application needs and works closely with business partners and IT members to understand end-to-end business processes. The Business Analyst is required to perform business analysis by gathering, clarifying, researching, analyzing and documenting business requirements as provided by business partners for use in designing, integrating and implementing custom built or packaged software applications.

He/She produces documentation as input in determining solutions that meet business needs while being cost effective. Furthermore, the Business Analyst must coordinate communication and collaboration among internal and external technical resources in order to derive technical and functional solutions to address both tactical and strategic business issues and initiatives. Responsibilities include performing detailed data analysis and business process evaluation in efforts to improve current processes in place within both the business and technical communities.


General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent.

An incumbent may be asked to perform other duties as required.

  • Collaborates with business partners/product owner to obtain/define requirements.
  • Provide input to Project Manager related to project schedules and project status updates including identification of risk and escalation of critical issues.
  • Participates in planning and estimating effort for requirements and recommends requirements/story development priorities.
  • Ensures that the team always has an adequate amount of prior prepared requirements/stories to work on.
  • Translates Product Owner / Product Manager visions into meaningful Epics and Stories so that the team can incrementally deliver objectives.
  • Researches, designs, and documents processes for the enhancement, development, and maintenance of business systems.
  • Manage enhancement requests submitted by assigned business partners.
  • Work with Application Development teams in resolving existing system and/or project related issues.
  • Participate in end user acceptance and gathering necessary approvals to migrate changes to the production environment.
  • Maintain solid working knowledge of functionality of existing applications and systems, where applicable.
  • Assist in research and evaluation of technical solutions to business related system issues to recommend most efficient and cost-effective solution considering existing systems, available technology, desired results, and business partner needs.
  • Document and maintain detailed functional specifications from which system changes can be developed.
  • Ensure integration of automated business functions and their related data across impacted applications or tools.
  • Develop and maintain business process models and internal IT functional documentation for areas of responsibility.
  • Develop good peer to peer working relationships with both internal and external business partners.


  • 4 yr Degree in Computer Science/Information Systems or related field.
  • 4-8 yrs professional experience in developing business requirements, functional specifications, user interface specifications and documenting process flows;
  • 4-8 yrs experience working with the implementation of enterprise class solutions is highly desirable
  • Business Requirements Gathering.
  • Functional Specification Documentation: Use Case Specifications,Use Case Diagrams, Process Flow Diagrams, Entity Relationship Diagrams.
  • Project Management Lifecycle.
  • Traditional & Agile PM Methodologies.
  • Software Development Lifecycle (SDLC).
  • Excellent Written & Oral Communication Skills.
  • Knowledge of Database Concepts.
  • Strong Diagnostic & Analytical Capabilities.
  • Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Project, Visio).
  • Other Tools: Sitecore, JIRA and ServiceNow experience preferred.
  • SQL/Query Tools desired but not required.
  • Travel & Hospitality Experience desired but not required.
  • Must be self-motivated and able to work in a team environment with limited supervision.
  • Ability to communicate effectively (written and verbal) and present a professional image.
  • Ability to organize and conduct effective meetings.
  • Ability and desire to learn new technologies and software feature usage, often in a self-starting mode.
  • Must have a commitment to teamwork and customer service and be able to perform well in a process-oriented, matrix, collaborative team environment.
  • Must have strong diagnostic and analytical skills.
  • Must be motivated, a self-starter, results oriented and have a track record of timely high-quality achievement of deliverables.
  • Must be able to work effectively in a fast-pace, dynamic environment.

EOE Statement

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Other details

  • Job Family : IT Business Systems Analysts
  • Job Function : Bonus and Merit
  • Pay Type : Salary
  • Telecommute % : 100