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In-House Marketing Manager in St. Petersburg, FL by Bluegreen Vacations

Date Posted: 5/22/2019

Job Snapshot

Job Description

Purpose:

The Manager, In-House Marketing is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).

Responsibilities:

Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions;
Manage representative performance standards & penetration.
Design programs to increase tour flow during off season months.
Maintain site penetration above approved levels without generating guest complaints.
Maintain tour and/or gifting cost below approved or budgeted levels.
Hold weekly meetings with all associates to address procedures, policies, issues, and programs.
Ensure weekly In-House reports are submitted to In House by set deadline.
Manage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly and monthly reporting is accurate from both a Concierge and Financial standpoint.

Please send resumes to darienne.marotta@bluegreenvacations.com

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad
candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW


Job Requirements

•High school diploma or equivalent
•One year of Timeshare, Management, and Customer Service experience
•Knowledge of Concierge, Web Based Reporting, and basic check in procedures. Customer Service and quality fundamentals, MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company's intranet system and corporate policies and procedures.

“We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.”