The In-House Marketing Lead, is responsible for assisting in the day to day activities of the In-House Marketing Department. Must be able to drive production for all In-House Marketing Programs (owners, samplers, renters and exchangers, Owner BB Team, Pre-Arrival Team, Etc.). Also responsible for ensuring compliance with established policies, procedures and systems.
- Recruit, train, and develop staff.
- Maintain site penetration above approved levels without generating guest complaints.
- Maintain gifting cost below approved or budgeted levels.
- Maintain 100% Owner/Guest satisfaction by ensuring guests concerns are heard and needs are met.
- Assist In-House Marketing Team personnel. This includes ensuring daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.
Requirements:
- High School Diploma or Equivalent
- One year of timeshare exp. preferred and customer service experience
- Concierge
- Web based reporting
- Customer service and quality fundamentals
- MS Office to include: Word, Excel, Outlook and PowerPoint.
- Detail oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW
Other details
- Job Family : Marketing Generalists
- Job Function : Merit Only
- Pay Type : Hourly
- Employment Indicator : NON-MCC
- Required Education : High School
