Housekeeping Department Manager in Orlando, FL by Bluegreen Vacations

Date Posted: 1/13/2022

Job Snapshot

Job Description

Fountains Resort, located in Orlando, FL is seeking an experienced Housekeeping Manager.

Schedule: Open availability, to include weekends and holidays 
Location:  12400 South International Drive; Orlando, FL 32821
 

Be part of a team committed to creating lasting vacation memories!  Apply today! #PowerOfVacation   


JOB SUMMARY:   

You will be responsible for the operation of the Housekeeping Department under the guidance of the Resort Manager. Responsibilities include assisting with the hiring, training, coaching, and discipline of all Housekeeping personnel as well as resolving guests’ complaints or issues in a quick, courteous, efficient manner.

  • Oversee housekeeping staff and function of housekeeping as directed by the Resort Manager.
  • Prepare daily work schedule for housekeeping staff.  
  • Maintain benchmarks as established for Bluegreen Comment Cards and RCI customer service index. 
  • Compile and report accurate status of guest rooms to front desk, if applicable to location. 
  • Enforce policies and procedures to maintain Q/A standards at or above passing. 
  • Coach and/or counsel housekeeping personnel for career development under direction of Manager. Assist with performance appraisals. 
  • Maintain a safe work environment as well as fostering working relationships with other departments 
  • Manage inventory of room supplies, linens, laundry, and cleaning supplies within required budget. 
  • Assist in cleaning and inspecting rooms as necessary. 
  • Support with the hiring and training of all housekeeping personnel.  

YOUR EXPERIENCE 

  • High school diploma or equivalent (G.E.D.)   
  • 2+ years of Management or Supervisory experience in housekeeping and laundry operations
  • Direct experience of leading a housekeeping department preferably in the time share industry  
  • Housekeeping and management training as well as full knowledge of budgeting and inventory controls  
  • Interpersonal skills necessary to deal effectively and courteously with diverse groups of people and associates in all levels of management.   

BENEFITS YOU'LL ENJOY 

  • 4 weeks of Paid-Time Off   
  • 401K Match   
  • Medical, Dental, Vision Insurance   
  • Flexible Schedule and more!   

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!
 

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

Other details

  • Job Family : Hospitality (Food Service & Lodging)
  • Job Function : Bonus and Merit
  • Pay Type : Salary

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