Guest Services Associate - Wilderness Club at Big Cedar in Ridgedale, MO by Bluegreen Vacations

Date Posted: 7/20/2020

Job Snapshot

Job Description

Wilderness Club at Big Cedar, located in Ridgedale, Missouri, is seeking a Guest Services Agent.  

Location: 1285 Estate Dr, Ridgedale, MO 65739

Be part of a team committed to creating lasting vacation memories! 

Apply today! #PowerOfVacation 

JOB SUMMARY: 

As a Guest Services Associate (Front Desk Associate), you are what makes the guest’s experience one that is filled with surprise and delight, by serving as our guests’ first point of contact and manage all aspects of their accommodation. You will be responsible for providing excellent customer service by greeting, managing reservations, registering, providing room details and checking out of the Resort in a continuing effort to deliver an outstanding guest experience.   

  • Manage reservations Providing check-in & check-out services 
  • Liaise with our housekeeping to ensure all rooms are clean, and furnished to accommodate guests’ needs 
  • Following up with all guests and departments concerning any open issues 
  • Posting room charges and incidentals 

YOUR EXPERIENCE:  

  • High school diploma or equivalent (GED)  
  • Prior guest service or front desk in a hotel or resort experience preferred  
  • Experience with hotel reservations software 
  • You have an outgoing personality and excellent service orientation 
  • You can prioritize your work, mange your time and can work quickly without compromising quality. 
  • You have basic computer skills.  

BENEFITS YOU’LL ENJOY:  

 
  • 4 weeks of Paid-Time Off  
  • 401K Match  
  • Medical, Dental, Vision Insurance  
  • Flexible Schedule and more!  
  

To be eligible to apply for an internal career opportunity you must be: 

1. Generally be in your current position a minimum of nine (9) months if you’re in a non-exempt position and 18 months for an exempt position.  

2. Have maintained satisfactory performance levels in the previous six (6) months. 

Specific information regarding salary will not be discussed during initial inquiry; however, interested candidates will be advised if the position would be considered a promotion in terms of responsibility and salary or if it is comparable to their current position and salary. 

Although a resume is highly recommended, if you do not have a resume, please tell us about your professional work experience when you apply online in the box that asks you to copy and paste your resume.   

Each resume is carefully reviewed and considered for our open position(s). If there is an opportunity for an interview, applicants will be contacted, however, please note that, due to the volume of applicants, interviews are not guaranteed. 



Other details

  • Job Family Hospitality (Food Service & Lodging)
  • Job Function Merit Only
  • Pay Type Hourly
  • Employment Indicator Regular