General Manager in Orlando, FL by Bluegreen Vacations

Date Posted: 11/6/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Orlando, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/6/2022

Job Description

We are now hiring a General Manager at The Fountains Resort in Orlando, FL. Apply today; Bluegreen Vacations is hiring immediately!


Schedule: Varied shifts, to include weekends and holidays

Location: 12400 South International Drive; Orlando, FL 32821

Check out our Resort here: The Fountains

Compensation : Competitive base salary + 25% annual bonus potential. Relocation assistance available.

Welcome to Bluegreen Vacations. We aim higher You should too. Be part of a team committed to creating lasting vacation memories!

Learn more about our DNA; click here: #PowerOfVacation


BENEFITS YOU'LL ENJOY:

  • 23 Paid Days off per Year!
  • 401K Match
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • 9 Paid Holidays
  • Internal growth and career pathing
  • Tuition Reimbursement
  • Safe and fun work environment
  • Employee discounts including childcare, hotels and more

JOB SUMMARY:
As General Manager, you will manage the Resort's daily operation, maintain established costs and quality standards. You are responsible for maintaining the Resort's assets, local marketing of the Resort's products and services, and guest satisfaction. You will develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates. You maintain the highest level of ethics and integrity by ensuring orientation, training, and development for all associates providing a positive work environment.


WHAT YOU WILL DO:

  • Ensure the highest customer service level to current and prospective owners and guests.
  • Maintain a positive brand image and company reputation focusing on Service Excellence.
  • Drive and achieve quantitative resort financial objectives, including Retail Sales, Labor, HOA Budgets, Cost-of-Goods-Sold and Forecasting, and Expense Management.
  • Achieve hotel revenue and yield management goals while achieving occupancy goals.
  • Manage and achieve all areas of budgets by implementing proper controls.
  • Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations.
  • Motivate and demonstrate respect and humility by setting communication expectations.
  • Ensure effective interdepartmental operations, address and resolve guest and team member questions or issues and lead adherence of all SOP's and timelines.
  • Maintain resort designations, such as RCI (Resorts Condominium International), Medallia Guest Satisfaction score benchmarks.

YOUR BACKGROUND:

  • Bachelors degree strongly preferred
  • You have 5+ years of hospitality management experience, minimum 1 year experience as an Assistant General (Resort) Manager. Timeshare experience strongly preferred.
  • You have experience leading and managing a property of 400+ keys or 500+ rooms hotel and year-round occupancy averaging 80% or more.
  • Experience with developing financial budgets.
  • You have both customer-facing and back-of-house experience.
  • You have a track record passing Quality Assurance, Loss Prevention Internal Audits.
  • Experience in SOP Adherence, PMS knowledge, and yield management of inventory.


At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check, safety sensitive and driving positions will require drug screening. EOE/DFW

Other details

  • Job Family : Hospitality (Food Service & Lodging)
  • Job Function : Bonus and Merit
  • Pay Type : Salary

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