Front Desk Supervisor in Dennis, MA by Bluegreen Vacations

Date Posted: 1/19/2022

Job Snapshot

Job Description

The Soundings & Breakers Resort, located in Cape Cod, MA is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately!  This is a full-time, year-round position.

Offering $1,000 Sign-On Bonus! Paid in increments.  

Compensation: Dependent upon experience

Schedule: Full-Time; Open availability AM and PM Shifts, includes weekends

Address:  79 Chase Avenue, Dennis Port, MA 02639

Be part of a team committed to creating lasting vacation memories!  #PowerOfVacation     


The Front Desk Supervisor, will be responsible for supervising the front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. This position works closely with the Front Desk, Housekeeping, Maintenance, and Sales departments to maintain proper working relationships. 

    POSITION DETAILS:   

    • At least one-year Front Desk Experience as Guest Services Agent, or two years’ experience in the Hospitality field  
    • Supervise daily shift process ensuring all team members adhere to standard operating procedures
    • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service  
    • Experience of motivating and leading a winning team
    • Ability to remain calm while under pressure   

    BENEFITS YOU’LL ENJOY: 

    • 4 weeks of Paid-Time Off 
    • 401K Match 
    • Medical, Dental, Vision Insurance 
    • Paid Parental Leave
    • 10 Paid Holidays
    • Tuition Reimbursement
    • Growth Opportunities
    • Safe and fun work environment!

    At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

    Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

    Other details

    • Job Family : Hospitality (Food Service & Lodging)
    • Job Function : Merit Only
    • Pay Type : Hourly

    Check out our similar jobs

    1. Administrative Jobs
    2. Bookkeeper Jobs