Field Administration - Quality Assurance Spec. in Orlando, FL by Bluegreen Vacations

Date Posted: 8/2/2022

Job Snapshot

Job Description

Bluegreen Vacations is looking for a Quality Assurance Professional to join the largest site in the company! This position functions in a multitask oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail. The position prepares and executes a high volume of real estate contracts. After ensuring the documentation is prepared efficiently and accurately, the administrative professional must review the documents with the new owners and ensure the product the company will deliver is the product that was presented properly to the buyers. This is one of the primary and critical responsibilities of the associate. A portion of every closing is recorded, and it is imperative that the associate communicates any discrepancies in product and presentation to their direct supervisor immediately. *Bilingual Spanish encouraged to apply!*

We Offer:

  • Comprehensive training program
  • 401(k) with company match
  • Life insurance, short- and long-term disability plans
  • Education assistance program
  • Career growth opportunities
  • Generous paid time off plans- increase with tenure
  • Fun, friendly work environments
  • Management opportunities
  • Medical, dental, and vision

Responsibilities:
-Efficient and accurate preparation of contract documents for all product types.
-Review documents with new owners and ensure signatures are obtained and consistent on all required signature lines.
-Reinforce the sale with a positive, enthusiastic presentation of the product. Answer questions in a confident, competent manner. Provide new owners with an understanding and a realistic expectation of ownership.
-Ensure every Owner Confirmation Interview is properly recorded.
-Ensure new owners leave with all legally required documents and ownership materials.
-Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, correspondence and customer service-related issues.
-Other administrative support responsibilities as assigned by the Director.

-High School Diploma or equivalent; college preferred.
-6 months hands-on computer experience
-1-year general office experience -- Type at least 40 WPM
-MS Office, Outlook, Word, Excel, Internet Explorer and good overall computer literacy and written/verbal communication skills.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Weekend availability

Experience:

  • Contracts: 1 year (Preferred)

Other details

  • Job Family : Business Process/Service Quality
  • Job Function : Merit Only
  • Pay Type : Hourly