Evening Manager on Duty - Christmas Mountain Village in Wisconsin Dells, WI by Bluegreen Vacations

Job Description

Christmas Mountain Village, located in Wisconsin Dells, WI, is seeking an Evening Manager. Apply today; we are hiring immediately! 
Location:  S944 Christmas Mountain Road; Wisconsin Dells, WI 53965
Compensation: Competitive base salary + 10% eligible annual bonus. Relocation assistance available.
Visit the resort: Christmas Mountain Village
Be part of a team committed to creating lasting vacation memories!

#PowerOfVacation

BENEFITS YOU’LL ENJOY: 

• Up to 21 Paid Days off per Year!
• 401K Matching up to 5%
• 9 Paid Holidays
• 2 Paid Days to Volunteer 
• Medical, Dental, Vision Insurance
• 6 weeks - Paid Parental Leave
• Internal Growth and Career Pathing
• Tuition Reimbursement
• Safe and Fun Work Environment
• Employee Discounts Including Childcare, Hotels and more!

JOB SUMMARY: 

You will be responsible for managing the resorts evening operations, the front-desk, reservations, and maintaining proper working relationships between the front desk and all other departments. 

• Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments. 
• Responsibilities include conflict resolution between all staff as deemed necessary in accordance with resort SOPs.
• Maintain personal contact with owners and guests of the resort. Monitor and maintain procedures for the safety of guests and personnel. 
• Maintain high service levels as outlined in the SOP manual, which includes but is not limited to Front Desk, Maintenance, and Housekeeping. 
• Perform weekly checks of all SOPs to ensure guest service will be prepared for an audit. 
• Manage the resort inventory. 

• High School Diploma or GED required.
• Must have excellent interpersonal skills
• 3-years minimum management or supervisor experience required. Hospitality experience strongly preferred.
• Ability to motivate and mentor associates.
• You have a record of handling multiple customer interactions with various constituencies. 
• Ability to work a variety of shifts, including evenings, weekends, and holidays.

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine.  We are all in this together! 

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check, safety sensitive and driving positions will require drug screening. EOE/DFW 

BGRESSP

Other details

• Job Family : Hospitality (Food Service & Lodging)
• Job Function : Bonus and Merit
• Pay Type : Salary
• Employment Indicator : Regular