Director of Retail Operations in Wisconsin Dells, WI by Bluegreen Vacations

Date Posted: 10/10/2021

Job Snapshot

Job Description

We are now hiring a Director of Retail Operations at  Christmas Mountain Village located in Wisconsin Dells, WI
Apply today; Bluegreen Vacations is hiring immediately!

Schedule: 8:30-5:00 PM, to include weekends and holidays 

Location:  S944 Christmas Mountain Rd, Wisconsin Dells, WI 53965

Check out our Resort here: Christmas Mountain Village

Welcome to Bluegreen Vacations. We aim higher You should too.

Be part of a team committed to creating lasting vacation memories! 

Learn more about our DNA; click here: #PowerOfVacation


The Director of Retail Operations supports and oversees the revenue-producing retail operations at Christmas Mountain Village. Your areas of management; Golf, Ski, Food & Beverage, Pro Shop Retail, and Marketing Operations with oversight of these outlets to drive revenue performance.



  • Profitability of business unit or retails outlets, Ski, Golf, F&B, Proshop
  • Manager & exempt employee development
  • Sales & marketing strategies
  • Strategic community relationships and Brand Standards
  • Develop and provide measurement of campaign and overall marketing investment impact from prospecting all the way through to the actual booking of new/incremental revenue
  • Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
  • Assists in coordination of all club events to include invitations, mailings and other publicity. Maintains and develop strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction. Participates in events to ensure member engagement, identify and capture additional opportunities for member recruitment
  • Ensures, and is fully accountable for budgeted food sales, beverage sales, labor costs and profitability.
  • Utilizes daily, weekly, quarterly and annual financial reporting tools.
  • Targets areas of excess cost; Works with management team to maximize profitability through targeted, organized approach.
  • Takes responsibility for P&L management and strives for positive results every month.


  • 2+ years of retail management experience in a related environment- preferably in golf or ski operations.
  • 2+ years of F&B Management 
  • Must be familiar with the daily operations of a retail outlet, including managing budgets and financials.
  • Customer service leadership
  • Valid Driver’s License
  • MSOffice Suite
  • Always maintain professional conduct and appearance.
  • Detailed-oriented with strong analytical and problem-solving skills.
  • Ability to think strategically and analyze information timely and accurately.
  • Excellent interpersonal communication skills to deal effectively with all levels of the business organization.
  • Strong verbal and written communication skills.
  • Self-motivated, detail-oriented and able to delegate work assignments in an organized fashion.
  • Ability to anticipate and assess guests needs and is sociable and outgoing with people.
  • Remain calm and composed in demanding and stressful work situations.
  • Flexible or adaptable under changing conditions, priorities, and unexpected situations.


  • Medical, Dental, Vision Insurance, and 401k match. For more, click here: Benefits
  • Four weeks of Paid-Time Off
  • Associate safety-first approach 

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

Other details

  • Job Family Hospitality (Food Service & Lodging)
  • Job Function Bonus and Merit
  • Pay Type Salary

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