Direct Consumer Marketing - Welcome Center Representative in Myrtle Beach, SC by Bluegreen Vacations

Date Posted: 7/21/2020

Job Snapshot

Job Description

Marketing - Welcome Center Rep

Purpose:

A Welcome Center Representative is responsible to check in Mini-Vac clients as well as support manifesting OPC tours. They will provide information for hotel reservations for Mini-Vac clients. These processes include: booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales, as well as booking tours from the Welcome Center. A Welcome Center Representative/Coordinator supports marketing and adheres to established policies, procedures, and company standards.

Responsibilities:

  • Books OPC tours, Mini-Vac check-in, manifest and reservations.

  • Responsible for ensuring all data they enter is accurate and entered in a timely manner.

  • Responsible for adhering to Welcome Center Policies and Procedures at all times.

  • Attends weekly meetings with Welcome Center Manager and Welcome Center Representatives.

  • Treats all guests in a respectful and efficient manner, resolving any client issues with respect.

  • Ensures any premiums they are responsible for are secure at all times.

  • Meets established minimum standards for ticket & hotel sales.

  • Maintains a clean, clutter free work area.

  • Assists other coordinators as required.

  • Additional duties as required.

Requirements:

  • No experience necessary

  • High school diploma equivalent

  • General computer proficiency; Microsoft Office; ability to learn computer processes



Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

Other details

  • Job Family Wales Operations/Administration
  • Job Function Merit Only
  • Pay Type Hourly