Customer Account Representative in Indianapolis, IN by Bluegreen Vacations

Date Posted: 9/11/2020

Job Snapshot

Job Description

Are you looking for
some part-time income and the opportunity to work from the safety and comfort
of your own home? 

Bluegreen Vacations is
seeking part-time Customer Account
Representatives
to work from home in either the Indianapolis, IN or
Orlando, FL areas.

 

Apply now to begin working on October 12th!

 

Share Happiness:  Just as every person needs a purpose,
a place to belong, a reason to exist and something to believe in, so too must
companies know the why behind what they do. 
At Bluegreen Vacations, we believe in the power of vacation.  We believe vacations make people happier by
sharing time together, smiles and memories. 
Our purpose is to share
happiness.

 

 

 

CUSTOMER ACCOUNT REPRESENTATIVE (ADVANCED LEVEL CUSTOMER SERVICE)

Read more about us below… for our next remote
training class starting October 12th.

We offer You Great
Benefits!

  • Company benefits (including select
    benefits for part-time positions)

  • Fun, team-oriented environment

  • Career advancement opportunities

  • Comprehensive training program

  • Guaranteed hourly base pay with additional
    incentives for performance

    • average
      earning capability is $16.50 per hour

As a Customer Account Representative, you will use your
creative problem-solving abilities to directly, and positively, impact the customer experience.  Our representatives receive inbound calls
from customers who need help with specialized and complex account questions
that cannot be completed online. That’s where you come in…saving the day with confidence and providing excellence
in customer care…right from the comfort of your own home!

The opportunities within this role include
personalization of the customer’s journey from start to finish of each
conversation, reservation assistance and assurance of accurate vacation
details, and overall customer satisfaction. 
If this sounds like the part-time opportunity for you, polish up your
resume and send it our way!

WHAT WE NEED FROM YOU…

  • A positive mindset of customer service and
    hospitality

  • Previous customer service experience, a
    plus

  • Ability to work from home with focus space
    and limited distractions

  • Must have high-speed Internet service

  • Must live within the states of Indiana or
    Florida, and less than 100 miles from Indianapolis zip code 46268 or Orlando
    zip code 32819

  • Problem-solving skills and the ability to
    exercise critical thinking

  • Confidence to take the empowerment given
    and make/present decisions for customer solutions

  • Willingness to pursue the goal of
    continual improvement, adapt in a changing environment, anticipate customer
    needs, and exceed customer expectations

  • Outstanding communication skills

  • Detail-oriented service

  • Strong negotiation and organizational
    skills

  • Ability to offer comparable alternatives

  • Ability to navigate multiple systems
    including MS Office, Internet, and internal programs

  • Bachelor’s degree (preferred); high school
    diploma or G.E.D. equivalent (required)

Important Note:

Our schedules include day and evening part-time options and Saturdays (with Sundays off).

More About Bluegreen Vacations
Corporation…

At
Bluegreen Vacations, we know where our true value lies. It’s not only in our
68+ resorts spread across the U.S. and Caribbean, or even our 213,000+ owners
and their guests. It is our associates–the people who work here and create
remarkable vacation experiences for our owners and guests–who we value most.
They are the ones that make it happen every day, at our resorts, administrative
offices, and sales, marketing and support locations. It’s why we value our
associates and do everything we can to support their success and growth.

Our
collective success is reflected in the recognitions we’ve earned as one of
Achievers “50 Most Engaged Workplaces in the U.S.” and one of Sun
Sentinel’s 2019 “Top Workplaces in South Florida.”

 

Our goal is
to improve the quality of work/life by providing equal employment opportunities
for all candidates and team members.
 
Bluegreen Vacations Corporation believes that
diversity and inclusion is critical to our success, and we seek to recruit,
develop and retain the most talented people from a broad candidate pool. 
We are a drug-free workplace, and if offered
employment, candidate must be willing to submit to a background check/drug
test. EOE/DFW



Other details

  • Job Family Customer Service
  • Job Function Merit Only
  • Pay Type Hourly
  • Employment Indicator Regular
  • Travel Required No
  • Telecommute % 100
  • Required Education High School
  • Job Start Date Monday, October 12, 2020

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