Collections Specialist in Boca Raton, FL by Bluegreen Vacations

Date Posted: 9/17/2020

Job Snapshot

Job Description

Purpose:


The Mortgage Collector is responsible for brings accounts into current status, reducing department delinquency, and reducing defaults.


Responsibilities:

• Makes outbound and takes inbound telephone calls on all delinquent owners within their respective queues.

• Collects delinquent loan payments on Vacation Club, Sampler and Fee Based Service portfolios.

• Provides excellent customer service to our owners and assist with delinquent Maintenance Fees, reservations and other owner issues as needed.

• Continually works to keep delinquency and defaults low to avoid setting off triggers established by investors/lenders that may have a negative financial impact on the company

• Collects on delinquent loans 10 or more days past due.

• Maintains accurate banking and customer information in LSAMS, Western Union and within other departments in the Company.

• Maintains the ability to work one night shift per week – 10a-7p


Requirements:

  • Previous Consumer Collections Experience.
  • High School Diploma or GED equivalency.
  • Must have a working knowledge of The Fair Debt Collection Practices Act.
  • Good computer skills, including MS Office products.
  • Strong organizational skills, excellent oral and written communication skills.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Ability to multi-task and communicate effectively with team members in a professional manner.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Mortgage Operations
  • Job Function Merit Only
  • Pay Type Hourly
  • Employment Indicator Regular
  • Travel Required No
  • Required Education High School
  • Boca Raton, FL, USA