Call Center Director in Draper, UT by Bluegreen Vacations

Date Posted: 7/23/2021

Job Snapshot

Job Description

The Telesales Director is responsible for assisting in the direction and coordination of all sales activities for the Sales Office.

  • Help close sales for increased revenue
  • Recruiting and training sales representatives.
  • Motivating and mentoring the sales team to achieve budgeted sales goals.
  • Assisting with and conducting sales and training meetings (one-on-one and group).
  • Ensuring that management and staff are aware of and adhere to all Bluegreen’s HR policies and procedures.
  • Ensuring that sales activities are conducted within State, Corporate, and National Sales guidelines.
  • Maintaining company minimum sales performance standards.
  • Maintaining excellent customer service.

Job Requirements

  • High School Diploma or equivalent.
  • Call center management experience preferred.
  • Minimum of 3 years sales leadership role experience required.
  • Minimum of 4 years timeshare sales experience required.
  • Customer service and quality fundamentals, MS Office Suite.
  • The ability to communicate effectively both verbally and in writing.
  • The ability to motivate and mentor staff.
  • Must have thorough understanding of all aspects of timeshare sales transactions.
  • Strong interpersonal, supervisory, and motivational skills.
  • Detailed-oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

Other details

  • Job Family Sales Operations/Administration
  • Job Function None
  • Pay Type Salary
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  • Draper, UT, USA

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