Assistant General Manager in Boone, NC by Bluegreen Vacations

Date Posted: 1/1/2022

Job Snapshot

  • Employee Type:
  • Location:
    Boone, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Blue Ridge Village, located in Banner Elk, North Carolina, is seeking an Assistant  Resort Manager. 

Location:  3781 Tynecastle Hwy, Banner Elk, NC 28604

Be part of a team committed to creating lasting vacation memories! 



You will be responsible for assisting in managing the daily Resort operations, maintaining established costs, and Quality standards. Also, you will be responsible for assisting in all board communications, maintaining the Resort's assets, development of Owner, and Guest satisfaction. Deliver performance feedback, set goals, foster teamwork, and assisting in all financial responsibilities of the Resort and maintaining good working relationships with Board members. 

  • Recruiting, onboarding, coaching, succession planning, counseling, including ongoing training and disciplinary actions, development, and mentoring of leadership and Bluegreen Vacations associates. 
  • Monitor leadership staff of the assigned departments ensuring the level of service and SOP's are followed, and the necessary action to correct deficiencies promptly.  
  • Manage Resort's inventory to attain the highest yield and overall quality. 
  • Ensure safety and compliance in all areas of the Resort's guests and personnel 
  • Promote and foster relationships inter-departmentally and with Resort vendors. 
  • Control costs, adhering to forecasts operating costs are within budgetary guidelines, departmental payroll controls, other expenses while anticipating and documents capital expenditure requirements.  
  • Manage the execution of all activities. Build rapport and understanding of our owners' and guests' needs and provide a vacation filled with surprise and delight. 
  • Enable innovation, drive results, perform inspections to ensure quality. 
  • Ensure standards of communication, association administration, and finance. 
  • Assists in preparing weekly and monthly reports as outlined by the Resort Manager 
  • Performs any other duties deemed necessary by the Resort Manager.       


  • Demonstrated knowledge and experience in all phases of Resort Management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance. 
  • Knowledge of P&L statements and the ability to react with impactful strategies 
  • Two years in a Hospitality supervisory or management role in a hotel or Resort with an emphasis on vacation ownership. Timeshare experience preferred. 
  • Daily operations of the front desk, reservations, and problem resolution. 
  • Must be able to develop management staff, planning, and organization skills. 
  • Working knowledge of the Association's governing documents and HOA bylaws. 
  • Strong communication, interpersonal skills, and Microsoft office experience. 


  • 4 weeks of Paid-Time Off 
  • 401K Match 
  • Medical, Dental, Vision Insurance 
  • Flexible Schedule and more! 

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

Other details

  • Job Family : Hospitality (Food Service & Lodging)
  • Job Function : Bonus and Merit
  • Pay Type : Salary