Assistant General Manager in Banner Elk, NC by Bluegreen Vacations

Date Posted: 6/23/2022

Job Snapshot

Job Description

Blue Ridge Village, located in Banner Elk, North Carolina, is seeking an Assistant Resort Manager.

Be part of a team committed to creating lasting vacation memories!


Location: 3781 Tynecastle Hwy, Banner Elk, NC 28604

Blue Ridge Village is located in the beautiful Blue Ridge Mountains of western North Carolina, about 5 miles from the ski slope and less than a mile from downtown Banner Elk. It is a campus style resort with 130 total room units including 1 & 2 bedroom suites as well as spacious 2 bedroom lofts.


  • 23 Paid Days Off
  • 401K Match
  • Medical, Dental, Vision Insurance
  • 6 Weeks Paid Parental Leave
  • Tuition Reimbursement
  • Safe & Fun Work Environment


You will be responsible for assisting in managing the daily Resort operations, maintaining established costs, and Quality standards. Also, you will be responsible for assisting in all board communications, maintaining the Resort's assets, development of Owner, and Guest satisfaction.

  • Recruiting, onboarding, and ongoing training and development of associates
  • Monitor leadership staff of the assigned departments ensuring the level of service and SOP's are followed, and the necessary action to correct deficiencies promptly.
  • Manage Resort's inventory to attain the highest yield and overall quality.
  • Ensure safety and compliance in all areas of the Resort's guests and personnel
  • Promote and foster relationships inter-departmentally and with Resort vendors.
  • Control costs, adhering to forecasts operating costs are within budgetary guidelines, departmental payroll controls
  • Manage the execution of all activities. Build rapport and understanding of our owners' and guests' needs and provide a vacation filled with surprise and delight.
  • Enable innovation, drive results, perform inspections to ensure quality.
  • Ensure standards of communication, association administration, and finance.
  • Assists in preparing weekly and monthly reports as outlined by the Resort Manager
  • Performs any other duties deemed necessary by the Resort Manager.


  • Demonstrated knowledge and experience in most phases of Resort Management, to include both front and back of the house
  • Knowledge of P&L statements and the ability to react with impactful strategies
  • Two years in a Hospitality supervisory or management role in a hotel or Resort with an emphasis on vacation ownership. Timeshare experience preferred.
  • Must be able to develop management staff, planning, and organization skills.
  • Working knowledge of the Association's governing documents and HOA bylaws (preferred)
  • Strong communication, interpersonal skills, and Microsoft office experience.

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

Other details

  • Job Family : Hospitality (Food Service & Lodging)
  • Job Function : Bonus and Merit
  • Pay Type : Salary

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