Assistant General Manager - Laurel Crest Resort in Pigeon Forge, TN by Bluegreen Vacations

Date Posted: 9/23/2023

Job Snapshot

Job Description

Laurel Crest Resort located in Pigeon Forge, TN is seeking an Assistant Resort (General) Manager. 

Apply today; Bluegreen Vacations is hiring immediately!


Location: 2628 Laurel Crest Lane; Pigeon Forge, TN 37863

Check out our Resort; click hereLaurel Crest
Compensation: Competitive base salary + 20% annual bonus potential. Relocation assistance available.


Welcome to Bluegreen Vacations. We aim higher You should too.

Be part of a team committed to creating lasting vacation memories! 

Learn more about our DNA; click here: #PowerOfVacation


  • Up to 21 Paid Days off per Year!
  • 401K Match up to 5%
  • 9 Paid Holidays
  • Up to 2 Paid Volunteer Days
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • Internal Growth and Career Pathing
  • Tuition Reimbursement
  • Safe and Fun Work Environment
  • Employee Discounts Including Childcare, Hotels and more! 


You will be responsible for managing the daily Resort operations, maintaining established costs and quality standards. 

  • Training, development, and mentoring of all associates 
  • Monitor leadership staff of the assigned departments ensuring the level of service and SOP's are followed and the necessary action to correct deficiencies promptly. 
  • Manage Resort's inventory to attain the highest yield and overall quality. 
  • Ensure safety and compliance in all areas of the Resort's guests and personnel 
  • Promote and foster relationships inter-departmentally and with Resort vendors. 
  • Control costs, adhering to forecasts operating costs are within budgetary guidelines, departmental payroll controls, other expenses while anticipating and documents capital expenditure requirements. 
  • Manage the execution of all activities. Build rapport and understanding of our owners' and guests' needs and provide a vacation filled with surprise and delight. 
  • Enable innovation, drive results, perform inspections to ensure quality. 
  • Ensure standards of communication, association administration, and finance. 
  • Assists in preparing weekly and monthly reports as outlined by the Resort Manager 
  • Performs any other duties deemed necessary by the Resort Manager.  



  • Bachelor's degree strongly preferred 
  • Demonstrated knowledge and leadership experience (5+ years) in both front of the house and back of the house management
  • Knowledge of P&L statements and the ability to react with impactful strategies 
  • Timeshare experience strongly preferred. 
  • Daily operations of the front desk, reservations, and problem resolution. 
  • Must be able to develop management staff, planning, and organization skills. 
  • Working knowledge of the Association's governing documents and HOA bylaws strongly preferred
  • Strong communication, interpersonal skills, and Microsoft office experience. 

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine.  We are all in this together! 


Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check, safety sensitive and driving positions will require drug screening. EOE/DFW 


Other details

  • Job Family : Hospitality (Food Service & Lodging)
  • Job Function : Bonus and Merit
  • Pay Type : Salary
  • Employment Indicator : Regular